Frequently Asked Questions
How Does This Work? and other frequently asked questionsQ. How long will it take? How much will it cost?
A. It varies a lot, but most of the sites I build take 8-12 weeks from kickoff to launch and cost more than $3,000. All of the sites featured on my portfolio fit that description.
Occasionally I'm available for smaller projects, but that's rare. If budget is a major constraint, know that many sites are best served with a high-quality low-cost SquareSpace template. And on that note, here is some free advice.
Q. What's your process?
A. I schedule at least one initial meeting with clients to talk in-depth about the site: technical needs, design aesthetic, content generation or migration, budget constraints &c.
From these conversations I create a milestone and delivery schedule, as well as an estimate that then becomes a soft cap on hours — with the understanding that if I run into challenges or if the spec changes along the way we'll adjust as needed.
Nearly all of my projects come in on time and under budget. I work hard to keep it that way!
Q. Do you do visual and user interface design?
A. Design is available for laid-back clients. Examples of my designs include:
I'm fluent in the full Adobe Creative Suite and am just as versatile making adjustments to a PSD as I am updating code.
That said, I work with existing graphic and UI design for the majority of my projects.
Q. Do you customize existing themes?
A. Absolutely! Let's talk!
Q. Who are your clients?
A. I've produced work for large companies, tech startups, nonprofits, small businesses, bloggers, and more.
Q. Are you available to maintain sites long-term or work on retainer?
A. Absolutely! Let's talk!
Q. What are your specialties?
Accessibility and remediation. WordPress. Web security. Performant refactors. Turning Google Analytics data into actionable insights. More on my expertise.
Q. What's your background?
I grew up in northeastern Vermont (the Northeast Kingdom). After college I had a five-year mini-career in marketing for nonprofits. Eventually I was more focused on hacking around on the organizatio website and coding the monthly enewsletter than on messaging and branding and other important marketing things.
Since 2009 I've been a full time programmer-designer-developer, with a short stint in 2010 writing SEO blogs. In January 2016 I incorporated as Dark Black LLC.
Q. What's the best way to get in touch?
A. I love email. You may have once heard an oracle tell of true-hearted web developers that maintain an empty inbox. I am one such of whom the oracle spake.
You can expect an email reply within an hour during Central business hours and usually within 20 minutes, but you will probably never reach me on the phone without making an appointment first. I am not available to clients on Slack or other real-time messaging platforms.
My favorite attachments from clients are PDFs and screenshots (jpg or png). My least favorites are Microsoft Word® docx or PowerPoint® pptx.